BLU investigating recent update that permanently locks devices

November 29th, 2017   decode   news

Miami-based smartphone manufacturer BLU has acknowledged a serious issue introduced by a recent update, saying they are currently investigating and trying to fix it. The acknowledgment came just hours ago on Facebook.

Owners of BLU Life One X2 smartphones are reporting that a recent OTA update has rendered their units useless – it asks for a password to unlock/login, but users say the password they enter is being rejected.

Some even say the update asks for an alphanumeric password, while the way they unlock their device is through a pattern or fingerprint.

As of now, the only…

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